My card isn't working, please help!
Sorry about that! We'd be happy to help you find a solution. Here are a few solutions to try out:
- Could you try again using a different browser? Or in 'incognito' mode?
- Is it possible for you to try a different card?
- It might be that your bank is blocking the transaction. Do you have an easy way to get in touch with them and ask them to remove the block?
If none of these options don't work, email us on firstname.lastname@example.org and include the following information and our team will get in touch with the next steps and alternative payment methods.
Billing Contact Email address
Company VAT ID
Student Email address (if different)
Product you would like to purchase